Contact Us

All General Enquiries: 07 4932 9000 

Email: enquiries@rrc.qld.gov.au

Postal Address: PO Box 1860, Rockhampton, QLD, 4700, Australia

By Phone 07 4932 9000 

Our Customer Service Call Centre is your first point of contact for all enquiries and operates Monday to Friday 8.00am to 5.00pm. You can also call this number outside Council’s normal hours of operation for all after hours emergencies. 

 In Person - Office Hours 

Rockhampton Office (9.00am - 4.30pm) 232 Bolsover St, Rockhampton QLD 4700, Australia

Gracemere Office (9.00am - 4.30pm) 1 Ranger St, Gracemere QLD 4702. Australia

Mount Morgan Office (9.00am - 4.30pm) 32 Hall St, Mount Morgan QLD 4714, Australia

Customer Service Charter(PDF, 418KB)

Privacy Notice: The information you supply via email or phone will be used for the purpose of responding to your feedback, or to resolve your concern or request. Your personal details will not be disclosed to any other person or agency external to Council without your consent unless required or authorised by law. 

Provide feedback on Council's website

Council appreciates hearing feedback from customers about how to improve services such as our website.

Report a problem or make a request

If you would like to contact Rockhampton Regional Council to report a problem such a pothole, maintenance issue or request a service, please complete the online form.

Social Media

Click here to view our Social Media Guidelines.

Call a specific department

Here's our comprehensive contact list for all major units and facilities managed by Council.

Submit a Complaint

If you have a problem, issue or concern about the services, decisions or actions of Rockhampton Regional Council, we would like to hear about it.

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